Send a letter to a utility provider
When a billing dispute has stopped moving over the phone, a letter puts it on the record and starts a formal complaint properly.
From £2.99 Posted today
No account needed
What people send
- Disputing a bill or a meter reading
- Formal complaints before the Ombudsman
- Switching and account closure instructions
- Vulnerability and priority services requests
Which service to choose
Signed For, if the complaint may go to the energy or communications ombudsman. Otherwise First Class is fine.
Getting the address right
Use the correspondence address on your bill, which is often different from the address payments go to.
How it works
1. Write or upload
Type it in the browser, or send a PDF you have already prepared.
2. Address and pay
Add the recipient, pick a service, and see the full price before you commit.
3. We post it
Printed on 100gsm, folded, franked and handed to Royal Mail from our UK facility.
Other places people write to
HMRC
Tax correspondence, printed and posted from the UK with proof of postage.
Send a letter →
DVLA
Licence, vehicle and medical correspondence, posted the same working day.
Send a letter →
Companies House
Company filings and correspondence, printed and posted from the UK.
Send a letter →
Your MP
A letter to your Member of Parliament, printed and posted for you.
Send a letter →
Your local council
Council tax, housing, planning and complaints — posted the same day.
Send a letter →
A UK bank
Complaints, instructions and disputes, on paper and in the post.
Send a letter →
Send a letter to a utility provider
Write it now and it could be in today’s post.