Send a letter to an insurer
Insurance disputes are decided on the paperwork. Putting your position in writing, and being able to show when you did, is worth doing properly.
What people send
- Claim correspondence and supporting evidence
- Formal complaints before the Ombudsman
- Cancellation and renewal instructions
- Responding to a request for information
Which service to choose
A signed service is worth it for anything that may go to the Financial Ombudsman Service later.
Getting the address right
Use the claims or complaints address on your policy documents rather than a general head-office address.
How it works
1. Write or upload
Type it in the browser, or send a PDF you have already prepared.
2. Address and pay
Add the recipient, pick a service, and see the full price before you commit.
3. We post it
Printed on 100gsm, folded, franked and handed to Royal Mail from our UK facility.
Other places people write to
Send a letter to an insurer
Write it now and it could be in today’s post.